How to verify my email address?
When you register 14-day free trial service plan or update contact email address, the system will send out verification email to your contact email address. Click the link to complete the verification.
Why can’t I use 24 bit music service during the 14-day free trial period?
When you register 14-day free trial service plan, the system will send out verification email to your contact email address. Click the link to activate 24 bit music service.
Why doesn’t 24 bit music service extend for 14 days after verifying my email address within the free trial period?
The free trial duration is 14 days, 24 bit music service will be activated immediately right after email verification. The plan will be terminated when the free trial service plan has ended.
Why can’t I use 24 bit music service after verified the email during the 14-day free trial period?
When the contact email has been updated, , the system will send out verification email to your contact email address. Click the link to activate the 24 bit music service.
Will the system send out verification email to my new email address again after updating my new email address as contact information?
After updating the contact email address, the system will send out verification email to the new email address immediately.
How to amend my email address?
If you haven’t verified your email address, click resend on the notification bar at the top of main page, renew email address through the pop-up window.
If you have already verified your email address, you can renew your email address on the page of “Edit Personal Information” via “Settings.”
If you have any enquiry in relation to MOOV Music service, please email moovcs@moov-music.com.