[My Collection]/[My Download]

On the music player, tap “More options menu” > “Add to playlist”, then choose add to existing playlist or create new playlist. You can edit the playlist name, introduction and cover.

On the music player, tap “More options menu” > “Add to playlist”, then choose add to existing playlist or create new playlist. You can edit the playlist name, introduction and cover.

On the song list, tap “＋” > “Add to playlist”, and choose add to existing playlist or create new playlist. You can edit the playlist name, introduction and cover.

Go to selected playlist at “My Playlist” > Click “More options menu” > “Edit Description” > “Select Playlist cover”, Select Playlist Cover from your photo album (Please ensure the location service is on at Privacy setting) or take an instant photo for playlist cover.

Go to selected playlist at “My Playlist” > Click “More options menu” > “Edit Description” > “Select Playlist cover”, Select Playlist Cover from your photo album (Please ensure the location service is on at Privacy setting) or take an instant photo for playlist cover.

Go to selected playlist at “My Playlist” > Click “More” > “Edit Description” > “Select Playlist cover”, Select Playlist Cover from your photo album for playlist cover.

Click the “More option menu” next to the song name, select “Add to Playlist” to save the song to the existing playlist or newly created playlist.

Click the “More option menu” next to the song name, select “Add to Playlist” to save the song to the existing playlist or newly created playlist.

Collected playlists are not editable. The playlists will be automatically synchronized if the contents were updated.

Collected playlists are not editable. The playlists will be automatically synchronized if the contents were updated.

MOOV App will automatically synchronize your collections (except My LyricSnap! Content) on your device under internet connection. Please make sure your device is connected to the internet network and upgrade to MOOV App latest version.

MOOV App will automatically synchronize your collections (except My LyricSnap! Content) on your device under internet connection. Please make sure your device is connected to the internet network and upgrade to MOOV App latest version.

Tap Main Menu > My Collections > My Downloads > Downloaded Songs on this device / Downloaded Songs on other devices

Tap Main Menu > My Collections > My Downloads > Downloaded Songs on this device / Downloaded Songs on other devices

Go to “Settings” > “Disk Space Management” select the storage option

Go to “Settings” > “Disk Space Management” select the storage option

Press “Download” from Album or Playlist; or goto Main Menu > “My Collection” > “My Download” > select and activate Auto Download

Press “Download” from Album or Playlist; or goto Main Menu > “My Collection” > “My Download” > select and activate Auto Download

You may only access the Service in Hong Kong Special Administrative Region.

You may only access the Service in Hong Kong Special Administrative Region.

All music contents available on MOOV are legally licensed by record labels with a defined licence period. MOOV is required to off-air the content and deleted downloaded music file if the respective licence period is expired.

All music contents available on MOOV are legally licensed by record labels with a defined licence period. MOOV is required to off-air the content and deleted downloaded music file if the respective licence period is expired.

The meta-data (e.g. Album cover, Song name, artist) of songs will be updated by record labels from time to time. The latest details will be automatically be refreshed in [My Collection].

The meta-data (e.g. Album cover, Song name, artist) of songs will be updated by record labels from time to time. The latest details will be automatically be refreshed in [My Collection].

This will happen when record labels provide MOOV with a revised song file. MOOV will delete the old file that was downloaded in customer device before and arrange for the download of the latest song file. The download process will be carried out at the network connection as defined by you in setting page.

This will happen when record labels provide MOOV with a revised song file. MOOV will delete the old file that was downloaded in customer device before and arrange for the download of the latest song file. The download process will be carried out at the network connection as defined by you in setting page.

Please follow the steps below to manual download the song files
a) Select [More option menu] at the end of song item
b) Click [download] button

Please follow the steps below to manual download the song files
a) Select [More option menu] at the end of song item
b) Click [download] button

It may rarely happen when connection during download is not stable. To redownload the songs, Go to Main Menu > “My Collections” > “My Downloads” > “Downloaded Songs”, delete the broken song and redownload again.

It may rarely happen when connection during download is not stable. To redownload the songs, Go to Main Menu > “My Collections” > “My Downloads” > “Downloaded Songs”, delete the broken song and redownload again.

Please check whether:
– Your MOOV mobile app is the latest version
– Your device has enough random access memory and storage space
– Mobile Network or WiFi network is under good condition
– Your trial or subscription is valid

Please check whether:
– Your MOOV mobile app is the latest version
– Your device has enough random access memory and storage space
– Mobile Network or WiFi network is under good condition
– Your trial or subscription is valid

Offline mode is not applicable to MOOV desktop version. You can only listen music and watch video contents online.

After users reinstall MOOV mobile App or logout from other accounts and login to another account successfully, the users will go to “Restore Downloaded Songs” step (the account should have downloaded songs before and the system should have records). Users can select one or more devices to restore the downloaded songs from below. The downloaded songs in the device will be added into the download sequence automatically. If you do not wish to restore the downloaded songs, you can choose to skip this procedure. Please note: this function is only available to MOOV App version 3.1.0 or above.

After users reinstall MOOV mobile App or logout from other accounts and login to another account successfully, the users will go to “Restore Downloaded Songs” step (the account should have downloaded songs before and the system should have records). Users can select one or more devices to restore the downloaded songs from below. The downloaded songs in the device will be added into the download sequence automatically. If you do not wish to restore the downloaded songs, you can choose to skip this procedure. Please note: this function is only available to MOOV App version 3.1.0 or above.

Clicking “Skip” means you don’t want to restore downloaded songs, but you can restore download record in “My Download” > “Downloaded Songs on other devices” later.

Clicking “X” means you don’t want to restore downloaded songs, but you can restore download record in “My Download” > “Downloaded Songs on other devices” later.

Yes, the restoration limit is 10000 songs. The exceeded number of songs and selected songs will be shown on the page. Please unselect the songs to the suggested amount so as to continue your download.

Yes, the restoration limit is 10000 songs. The exceeded number of songs and selected songs will be shown on the page. Please unselect the songs to the suggested amount so as to continue your download.

Once this function is activated, songs downloaded through auto download will be deleted when the songs no longer exist in the corresponding playlists in order to save storage space.

Once this function is activated, songs downloaded through auto download will be deleted when the songs no longer exist in the corresponding playlists in order to save storage space.

[My Collection] > [My Download] > [Downloaded Songs on other devices] (Please note that this page only shows songs that are not on this device)

[My Collection] > [My Download] > [Downloaded Songs on other devices] (Please note that this page only shows songs that are not on this device)

When a free trial member restores the songs, the system will only add downloaded songs on the selected device into the download queue but the songs will not be downloaded. The free trial member shall upgrade to paid member in order to restore and download the songs.

When a free trial member restores the songs, the system will only add downloaded songs on the selected device into the download queue but the songs will not be downloaded. The free trial member shall upgrade to paid member in order to restore and download the songs.

Since It exceeded the download limit, please refer to the prompt message on the top of the page and deselect the songs according to the suggested amount so as to continue your download (restoration).

Since It exceeded the download limit, please refer to the prompt message on the top of the page and deselect the songs according to the suggested amount so as to continue your download (restoration).