{"id":494,"date":"2020-03-27T17:42:26","date_gmt":"2020-03-27T09:42:26","guid":{"rendered":"https:\/\/helpcentre.moov-music.com\/?post_type=ht_kb&#038;p=494"},"modified":"2026-06-18T10:48:21","modified_gmt":"2026-06-18T02:48:21","slug":"carplay","status":"publish","type":"ht_kb","link":"https:\/\/helpcentre.moov-music.com\/en\/knowledge-base\/carplay\/","title":{"rendered":"CarPlay"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">How to play music content in MOOV through CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"> 1. You are registered as MOOV paid member or trial member<br> 2. The <a aria-label=\"AV Receiver in car  (opens in a new tab)\" href=\"https:\/\/www.apple.com\/hk\/en\/ios\/carplay\/available-models\/\" target=\"_blank\" rel=\"noreferrer noopener\">AV Receiver in car <\/a>can support iOS CarPlay<br> 3. <a aria-label=\"Compatible phone models (opens in a new tab)\" href=\"https:\/\/www.apple.com\/hk\/en\/ios\/carplay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Compatible phone models<\/a> <br> 4. MOOV mobile app has been installed with the latest MOOV iOS version<br> 5. The phone has connected to the Internet<br> 6. The Online mode in MOOV mobile app is activated<br> 7. The phone is connected to the AV Receiver in the car with USB cable or Bluetooth<br><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"236\" class=\"wp-image-856\" style=\"width: 450px;\" src=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage.png\" alt=\"\" srcset=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage.png 914w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage-300x158.png 300w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage-768x403.png 768w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage-50x26.png 50w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage-60x32.png 60w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_homepage-100x53.png 100w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">As a free member, can I play music content in MOOV through CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cFree users\u201d  log in to the MOOV mobile app and go to \u201cMy Account,\u201d or access \u201cSettings\u201d on the MOOV website, then click \u201cUpgrade Now\u201d to become a \u201cPaid Member\u201d before they can use the CarPlay feature.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Are there any difference between the interface of MOOV in CarPlay and in MOOV Mobile App?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For easier navigation in the car, the interface of MOOV in CarPlay is different from that of the MOOV Mobile App.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"236\" class=\"wp-image-858\" style=\"width: 450px;\" src=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1.png\" alt=\"\" srcset=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1.png 914w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1-300x158.png 300w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1-768x403.png 768w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1-50x26.png 50w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1-60x32.png 60w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_mycollection-1-100x53.png 100w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><br>How to change the display language of MOOV in CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The MOOV language setting in CarPlay follows the language setting of the MOOV mobile application. To change the language, please go to the settings page in the MOOV mobile app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I move songs forward or backward on time bar while playing songs in CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The time bar is for displaying playback progress only and does not support forward or rewind functions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to save songs in CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap &#8220;+&#8221; on MOOV music player page. The saved songs will be listed on &#8220;My Songs&#8221;. Please manage other settings or functions of &#8220;My Songs&#8221; through MOOV Mobile App.<br><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"236\" class=\"wp-image-861\" style=\"width: 450px;\" src=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1.png\" alt=\"\" srcset=\"https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1.png 914w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1-300x158.png 300w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1-768x403.png 768w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1-50x26.png 50w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1-60x32.png 60w, https:\/\/helpcentre.moov-music.com\/wp-content\/uploads\/2020\/03\/1-carplay_nowplaying-1-100x53.png 100w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to search songs in MOOV through CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CarPlay currently does not support the function to search for MOOV songs; you must use your phone to search for songs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What should I do if there are issues playing music in CarPlay?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The most likely cause is a disconnection between the phone and the audio system. Please try reconnecting and refer to the precautions in &#8220;<a href=\"https:\/\/helpcentre.moov-music.com\/en\/knowledge-base\/carplay\/#how-to-play-music-content-in-moov-through-carplay\">How to play music content in MOOV through CarPlay<\/a>&#8221; to check if the same issue occurs. If the problem persists, please email your issue to <a href=\"mailto:moovcs@moov-music.com\">moovcs@moov-music.com<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> Can I enjoy 16 bit or 24 bit music through CarPlay? <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CarPlay delivers music playback quality that is consistent with the MOOV mobile application. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Same audio quality as the mobile app<\/strong><br>Music played via CarPlay follows the audio quality settings in the MOOV mobile app (e.g., 16-bit or 24-bit).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Support for different bit-depth formats<\/strong><br>If a track is available in 16 bit or 24 bit quality and the relevant playback setting is enabled, CarPlay can play the corresponding audio quality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Affected by device and environmental factors<\/strong><br>Actual playback performance may be influenced by the following factors:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vehicle audio system and device compatibility<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Network conditions (such as mobile data stability)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does CarPlay support watching videos?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">According to Hong Kong regulations, drivers are not allowed to use any devices that may cause distraction while driving, including watching videos. Therefore, the current MOOV CarPlay feature does not support video content such as music videos, concerts, or rolling lyrics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any enquiry in relation to MOOV Music service, please email <a href=\"mailto:moovcs@moov-music.com\">moovcs@moov-music.com<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-ht-blocks-tabs wp-block-hb-tabs\"><ul class=\"wp-block-hb-tabs__nav\" role=\"tablist\"><\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to play music content in MOOV through CarPlay? 1. You are registered as MOOV paid member or trial member 2. The AV Receiver in car can support iOS CarPlay 3. Compatible phone models 4. MOOV mobile app has been installed with the latest MOOV iOS version 5. The phone&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"ep_exclude_from_search":false,"footnotes":""},"ht-kb-category":[32],"ht-kb-tag":[],"class_list":["post-494","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-functions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CarPlay - Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helpcentre.moov-music.com\/en\/knowledge-base\/carplay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CarPlay - Home\" \/>\n<meta property=\"og:description\" content=\"How to play music content in MOOV through CarPlay? 1. 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