{"id":443,"date":"2020-03-27T15:50:48","date_gmt":"2020-03-27T07:50:48","guid":{"rendered":"https:\/\/helpcentre.moov-music.com\/?post_type=ht_kb&p=443"},"modified":"2025-03-24T11:07:31","modified_gmt":"2025-03-24T03:07:31","slug":"family-plan","status":"publish","type":"ht_kb","link":"https:\/\/helpcentre.moov-music.com\/en\/knowledge-base\/family-plan\/","title":{"rendered":"Family Plan"},"content":{"rendered":"\n

What is Family Plan?<\/h3>\n\n\n\n

Family Plan is a multi-user subscription plan provided by MOOV. Each user owns his \/ her MOOV login id for personal music enjoyment. Subscription fee will be charged to primary account holder only. 24 bit music contents are not included in this plan.<\/p>\n\n\n\n

Who can be a Family Plan primary account holder?<\/h3>\n\n\n\n
    \n
  1. New MOOV user<\/li>\n\n\n\n
  2. Existing MOOV user with any of the below conditions:
    \uff0e Free user
    \uff0e Trial user
    \uff0e Paid user (no contract)
    \uff0e Paid user who is not subscribing to MOOV via third party (e.g., Apple Store, Google Play, 1O1O, csl, SUN Mobile etc)
    \uff0e Paid user under commitment plan and commitment period will be ended in 3 months
    \uff0e Paid user who is subscribing to MOOV by gift card or redemption code and service period will be expired in 3 months<\/li>\n<\/ol>\n\n\n\n

    Does every Family Plan member own his own individual MOOV user account?<\/h3>\n\n\n\n

    Every Family Plan member, including both primary account holder and other members, should have an individual MOOV login account for their own personal music enjoyment. However, 24 bit music contents are not included in this plan. Each member can still own his\/her MOOV user account if any Family Plan member leaves Family Plan or primary account holder terminates the Family plan. Existing NETVIGATOR Broadband user cannot registered their NETVIGATOR account as Family Plan member.<\/p>\n\n\n\n

    How to apply for the Family Plan and register as the primary account holder?<\/h3>\n\n\n\n